PAYMENT BY A BANK CARD

You should select the "Bank card on-line" payment on the corresponding page to pay for the goods using a bank card. Payment is made through PJSC SBERBANK using Bank cards of the following payment systems: Visa, Mastercard, MIR. You will be redirected to the payment gateway of PJSC SBERBANK for payment (enter your card details). The connection with the payment gateway and the transfer of information is carried out in a secure mode using the SSL encryption protocol. If your bank supports the technology of secure online payments Verified By Visa or MasterCard SecureCode you may also need to enter a special password to make a payment. This website supports 256-bit encryption. The confidentiality of the reported personal information is ensured by PJSC SBERBANK. The entered information will not be provided to third parties, except as provided by the legislation of the Russian Federation. Payments by bank cards are carried out in strict accordance with the requirements of the MIR, Visa Int. and MasterCard Europe Sprl.

Attention! Paper checks are not issued From July 1, 2019 in accordance with the Federal Law "On the use of cash registers in the implementation of settlements in the Russian Federation." You will receive a check by email. Please make sure your email is correct in your contact details.

WARRANTIES

We want you to enjoy using our things, so we give bold guarantees for all products. The legal warranty period is 1 year.

If you have any problems with the product, just write to our warranty department info@mpozr.ru and we will promptly solve the problem on an individual basis! The warranty covers everything that is not related to wear and tear: fittings, seams and adhesive joints. We do not leave you and are always ready to help solve any problems with products after the expiration of the warranty period – just write to us info@mpozr.ru and we will come to the rescue!

EXCHANGE AND RETURN OF GOODS OF PROPER QUALITY

The customer has the right to return the goods of proper quality purchased in the online store within 14 days from the date of receipt of the order, provided that the packaging (and its parts) are completely intact, the Goods are in saleable condition and all its consumer properties are preserved. Once we receive the Goods we will issue a full refund, excluding delivery cost. Refunds of the transferred funds are made to your bank account within 5-30 business days (the period depends on the Bank that issued your bank card).

PURCHASE HELP

If you have any questions about buying a product on our website, refer to the instructions: How to place an order? Step-by-step instruction.